Arnold & Baldwin launches free zoom training sessions

 

Arnold & Baldwin has launched an offer of free one-to-one Zoom training sessions with mortgage brokers to educate them about the new RICS Home Survey Standard, how to properly prep buyers and how a well-managed survey can lead to a successful deal.

The chartered surveyor is inviting brokers to get in touch to arrange a free training session, which it says can help to improve conversion rates, client confidence and customer outcomes.

Arnold & Baldwin has been at the forefront of raising standards within the industry, working alongside other industries to deliver improvements to the home buying and selling process with close involvement in the Home Buying and Selling Group and the development of the new RICS Home Survey Standard.

Brokers can arrange a Zoom training session by contacting surveyor@arnoldandbaldwin.co.uk

Joe Arnold, Managing Director of Arnold & Baldwin, said:

“A well-managed and well-communicated survey can actually help to hold a deal together, showing that there is nothing to hide when it comes to the condition of the property. Increasingly lenders are turning to automated valuations based on statistical trends and often no surveyor enters the building to inspect the actual condition of the property. In this situation, whose responsibility is it to ensure that the buyer has fully considered the undertaking that they are entering?

“As a broker, you secure the finance your client needs to buy the property, but if that purchase leads to unquantifiable costs in the future, your clients’ finances are going to be considerably damaged. So, you have a responsibility to make your client aware of the risks as a purchaser, not just as a borrower. And you also have an opportunity here to improve your customer outcomes, client confidence, and your conversion rates.”

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Here's what our customers say

CLARE MCSHANE

Professional, efficient surveyors. Get the job done in a timely manner, had our survey back within 5 days of inspection. All team members I spoke with (Tiffany and Billy) were really lovely. Highly recommend. :)

RICARDO OLIVEIRA

I have only just started working with Stephen and he has already demonstrated the high levels of customer attention and dedication that this company has. The first impression he has caused is such that made me write this review. I have no doubt that the continuous service will be of same level. Looking forward to working further with Stephen. Well done!

Steve Kenny

Lease extension - I found Daniel Grove very professional and had an excellent understanding of all aspects relating to this transaction. Advice was invaluable, and it was nice to come across someone who did exactly what they said they were going to do. Would not hesitate in recommending the firm and Daniel to anyone who has a lease to extend.

Petros Kyrkilis

Amazing job and fully professional treatment. The surveyor went above and beyond to check for everything, when he could have easily claim lack of access. In addition he was more than happy to answer questions over the phone and be there to explain the steps.

Lynn Wilson

Within 48 hours I received my detailed report from Joe Arnold which enabled me to see the property as it was and not through rose-tinted glasses! The report highlighted areas where money might need to be spent and provided guidance on questions for my solicitor - just what I needed. Overall, the survey enabled me to re-assess my offer and in this respect was invaluable. Thank you for a friendly and professional service.

Mark Roberts

100% choose this company. As first time buyers we had a mortgage valuation which said the house was fine. The Arnold & Baldwin survey found over £30,000 of problems. Holes in the roof with daylight visible, damp, woodworm, broken sash windows and poor electrics. This company helped us renegotiate and save a fortune.

Joebun

Arnold & Baldwin came recommended and I’ve got to say they were brilliant - not just in identifying issues with the property I was looking at but in the way they kept me informed and up to date (ie picking up the phone instead of just posting / emailing communications with you). After dealing with estate agents for so long, it’s nice to have someone who is genuinely on your side.

Kamal Rahman

From my initial interaction with the firm I found them to be prompt, courteous and helpful. I received a detailed Homebuyers report within a week of instructing and was given the opportunity to talk it through with the attending surveyour. Overall excellent service all round, would certainly recommend this firm.

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