Why choose us over other Chartered Surveyors?

10 Reasons why you should choose Arnold & Baldwin Chartered Surveyors


We are a modern, professional & friendly firm of Chartered Surveyors. Our proven success is driven through forging excellent relationships with our clients and delivering a top quality service every time. 

 

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Arnold & Baldwin are award-winning 

Well respected within the industry  we have won multiple awards over many years in business excellence. We have an outstanding track record with our clients. Don’t just take our word for it though, take a look at our website and read our customer reviews on Google!

Rated with a 4.6/5* Google review. 

 

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Quality over quantity 

We believe in prioritising quality over quantity. It’s vitally important not to overload our surveyors with too much work at any one time, allowing them to utilise their time effectively and produce their best quality work. 

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RICS Accredited 

Our team of honest approachable experts are all Royal Institute of Chartered Surveyors (RICS) accredited. The business is under the stewardship of Joe Arnold MRICS (Managing Director), who is appointed to the Royal Institution of Chartered Surveyors (RICS) Residential Survey and Valuation Professional Group and the RICS Home Survey Standards Committee, helping shape the profession by providing the technical guidance and market insights that underpin industry standards.

Joe provides Arnold & Baldwin with access to the latest information from other industry leaders, enhancing our knowledge and helping to further protect your investment.

Arnold & Baldwin were rated outstanding by RICS in our last inspection.

Who are RICS?

The Royal Institution of Chartered Surveyors (RICS) is a global professional body promoting and enforcing the highest international standards in the valuation, management and development of land, real estate, construction and infrastructure. 

For more than 140 years, their professionals have worked to ensure that, while unlocking the inherent value held within the world's physical assets and developing it’s potential, we don't spoil the planet for future generations. Even in parts of the world where the term 'chartered surveyor' means very little, the high standards of their professionals speak volumes. They are viewed by major financial institutions and world governments as the 'gold standard' when it comes to professional regulation in the property sector.

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Over 200 lending institutions

We work closely with over 200 lending institutions:  Nationwide Building Society, Santander, RBS/Natwest, HSBC, First Direct, Handelsbanken and Metro Bank to name a few, and in one year inspected over 6500 properties with a value in excess of £3.2 billion. Working closely with these institutions enables us to really understand the requirements of both lenders and investors.

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Proven Customer Service

Our customer service is second to none – we have a designated client care team, who are there to guide and advise you from the very beginning to ensure that you instruct the right service. Once you’ve received your survey report and had time to digest the information, any further questions you have or clarification you need will be dealt with by them.

Key points:

  • available as a point of contact throughout the whole process. 
  • a dedicated surveyor will be available for you to speak to both before and after the survey, to enable you to ask any questions you may have and get as much from the report as possible. 
  • dedicated client care room where we can provide slideshow presentations of all defects found, along with a handy house wall diagram to help you make more sense of things.
  • we have a wealth of tried and trusted local professionals who we can recommend should our report suggest further specialist investigation is required.

Whether it's your building, property or home, our award-winning experts will protect your investment.

 

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Surveyed over 6,500 properties in one year 

In one year we inspected over 6500 properties with a value in excess of £3.2 billion.

 

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Wealth of local knowledge

We have a wealth of local knowledge and expertise. Unlike some of our competitors, we operate strictly in areas that we know well so we can put our specialist knowledge to good use. 

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Accuracy, care and diligence assured

We strive to provide the highest level of service, in a cost effective way – our costs are not always as reasonable as some of our competitors, however, we guarantee you won’t find a better quality service anywhere else. We deliver expert knowledge with accuracy, care and diligence throughout every step of the process. 

 

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Our core values Honest, Approachable Experts

Honesty is paramount in our culture

Improving communication and confidence with clients

De-risking investments resulting in confident decision making.

 

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Here to protect your Investment

Whether It's Your Building, Property Or Home...Our Award-winning Experts Will Protect Your Investment

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4.7 Average rating on Google
Here's what our customers say

CLARE MCSHANE

Professional, efficient surveyors. Get the job done in a timely manner, had our survey back within 5 days of inspection. All team members I spoke with (Tiffany and Billy) were really lovely. Highly recommend. :)

RICARDO OLIVEIRA

I have only just started working with Stephen and he has already demonstrated the high levels of customer attention and dedication that this company has. The first impression he has caused is such that made me write this review. I have no doubt that the continuous service will be of same level. Looking forward to working further with Stephen. Well done!

Steve Kenny

Lease extension - I found Daniel Grove very professional and had an excellent understanding of all aspects relating to this transaction. Advice was invaluable, and it was nice to come across someone who did exactly what they said they were going to do. Would not hesitate in recommending the firm and Daniel to anyone who has a lease to extend.

Petros Kyrkilis

Amazing job and fully professional treatment. The surveyor went above and beyond to check for everything, when he could have easily claim lack of access. In addition he was more than happy to answer questions over the phone and be there to explain the steps.

Lynn Wilson

Within 48 hours I received my detailed report from Joe Arnold which enabled me to see the property as it was and not through rose-tinted glasses! The report highlighted areas where money might need to be spent and provided guidance on questions for my solicitor - just what I needed. Overall, the survey enabled me to re-assess my offer and in this respect was invaluable. Thank you for a friendly and professional service.

Mark Roberts

100% choose this company. As first time buyers we had a mortgage valuation which said the house was fine. The Arnold & Baldwin survey found over £30,000 of problems. Holes in the roof with daylight visible, damp, woodworm, broken sash windows and poor electrics. This company helped us renegotiate and save a fortune.

Joebun

Arnold & Baldwin came recommended and I’ve got to say they were brilliant - not just in identifying issues with the property I was looking at but in the way they kept me informed and up to date (ie picking up the phone instead of just posting / emailing communications with you). After dealing with estate agents for so long, it’s nice to have someone who is genuinely on your side.

Kamal Rahman

From my initial interaction with the firm I found them to be prompt, courteous and helpful. I received a detailed Homebuyers report within a week of instructing and was given the opportunity to talk it through with the attending surveyour. Overall excellent service all round, would certainly recommend this firm.

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