NEW DOESN’T MEAN FAULTLESS

By Joe Arnold

 

Why you need to think about a snagging list survey when buying a new home.

There are many advantages to buying a new build home and it can be reassuring to move into a property that has a new roof and windows, modern kitchen and bathroom. But just because a property is new, it doesn’t mean that it’s without fault.

An independent annual report called the New Homes Review launched in November 2016 to research new home buying experience from a consumer’s perspective. Its most recent report found that, once new home owners have collected their keys and moved into their new build property, more than nine out of every 10 people surveyed said that they had experienced snags or defects in their new home and half of these people were unhappy with the service the developer provided to rectify the fault.

A subsequent report by the BBC found that some buyers have identified more than 350 faults with their new home once they have moved in and the government is taking the issue so seriously that it is setting up a New Homes Ombudsman to protect the interests of homebuyers and hold developers to account when things go wrong.

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So, can you do to ensure that you’re not caught out buying a new build property with multiple defects? The trouble with new build is it is often the case that problems are not identified until after the sale has completed, leaving the developer with little incentive to satisfactorily address the issue.

A snagging list survey prior to completion, however, could identify any problems earlier in the process, giving you the information you need to ensure that defects are dealt with before you move in.

At Arnold & Baldwin, our qualified surveyors prepare a photographic schedule of items which have not been completed satisfactorily. This document can then be submitted to the developer, so they can conclude any remaining items prior to completion.

If you are buying a new property, don’t forget that new doesn’t mean faultless. Consider a snagging list survey to give you the peace of mind to enjoy your new home.


SOURCES

http://www.newhomesreview.com/media/1121/nhr-annual-report-2017.pdf

https://www.gov.uk/government/news/government-announces-new-housing-measures

https://www.bbc.co.uk/news/business-46302905

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About the author

Joe Arnold avatar

Joe Arnold

Joe is the guiding force behind Arnold & Baldwin and has overall responsibility for all commercial and residential surveys and valuations. Passionate about delivering the highest quality products at the fairest prices possible, he has been consistently searching for new and innovative client-focused services since founding the company with Jobie in 2007

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Amazing job and fully professional treatment. The surveyor went above and beyond to check for everything, when he could have easily claim lack of access. In addition he was more than happy to answer questions over the phone and be there to explain the steps.

Lynn Wilson

Within 48 hours I received my detailed report from Joe Arnold which enabled me to see the property as it was and not through rose-tinted glasses! The report highlighted areas where money might need to be spent and provided guidance on questions for my solicitor - just what I needed. Overall, the survey enabled me to re-assess my offer and in this respect was invaluable. Thank you for a friendly and professional service.

Mark Roberts

100% choose this company. As first time buyers we had a mortgage valuation which said the house was fine. The Arnold & Baldwin survey found over £30,000 of problems. Holes in the roof with daylight visible, damp, woodworm, broken sash windows and poor electrics. This company helped us renegotiate and save a fortune.

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Arnold & Baldwin came recommended and I’ve got to say they were brilliant - not just in identifying issues with the property I was looking at but in the way they kept me informed and up to date (ie picking up the phone instead of just posting / emailing communications with you). After dealing with estate agents for so long, it’s nice to have someone who is genuinely on your side.

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