Our Team of Property Experts

Meet our Property Experts

Joe Arnold Joe Arnold - British specialist lending award finalist 2018

Joe Arnold

Managing Director

Joe is the founder and guiding force behind Arnold & Baldwin and has overall responsibility for all survey and valuation services. The original honest, approachable expert, he is passionate about delivering the highest quality services, embracing the most up to date technology on the market to help eliminate risk and protect your investment.

At the forefront of the future of the built environment, Joe is appointed to the Royal Institution of Chartered Surveyors (RICS) Residential Survey and Valuation Professional Group and the RICS Home Survey Standards Committee , helping shape the profession by providing the technical guidance and market insights that underpin industry standards.

Having begun his career with a multi-disciplinary surveying practice in Croydon where he expanded a successful Acquisition Division and Residential Development Consultancy, Joe subsequently joined Cushman & Wakefield in the West End, providing consultancy advice on urban regeneration schemes and negotiating the acquisition of key strategic buildings. He went on to establish Arnold & Baldwin in 2007.

Joe has over 15 years’ experience undertaking residential and commercial valuations and surveys throughout London and the South East. He is also an Independent Expert, undertaking CPR compliant Expert Witness Reports on matrimonial cases, negligence claims, and probate/taxation issues.

A very proud father to 3 daughters, Joe lives in Banstead with his wife, enjoying the ever-changing challenges of family life. Living and breathing property, when not writing articles for industry publications Development Finance Magazine, Mortgage Solutions, and Mortgage Strategy, Joe’s hobbies include finding run-down buildings and creating wonderful environments for people to live in.

John Anderson John Anderson Profile picture

John Anderson


Having graduated in Economics and Social History from the University of Kent, John qualified as a surveyor at Hillier Parker (now part of CBRE). This was the start of a long and esteemed career within the property industry. He has also worked for Vigers, Chestertons and Hargreaves Newberry Gyngell, gaining considerable experience in commercial and residential valuations as well as investment consultancy.

Before joining Arnold & Baldwin in September 2013, John spent a number of years as an Associate Director at the RICS where he was responsible for several Professional Groups including commercial property, facilities management, management consultancy and art & antiques.

Whilst there, he produced the commercial agency real estate standards (The Purple Book), as well as pub valuation guidance and the Conflicts of Interest guidance for surveyors acting as arbitrators and independent experts.

An encyclopaedic knowledge of the property market, coupled with a staggering memory for specific areas and even roads within London that could rival the most experienced Black Cab driver’s, makes John a true asset to Arnold & Baldwin.

At the weekend, John returns to his Suffolk home by the coast where he lives with his wife and enjoys sailing, playing tennis and the odd game of golf.

Alistair White Alistair White Profile picture

Alistair White


Alistair joined Arnold & Baldwin in 2012 having decided to further his career by joining a progressive surveying firm with an emphasis on providing an approachable expert service.

Alistair graduated from Nottingham Trent University in 2007 with a degree in Real Estate Management and subsequently attained full MRICS and registered valuer status in May 2013.

Prior to joining Arnold & Baldwin, Alistair secured a substantial breadth of experience working within the valuation and LPA Receivership sectors in Central London and brings a peerless attention to detail to every piece of residential and commercial work that he undertakes.

Alistair heads up the audit and quality control functions at Arnold & Baldwin, ensuring our practices comply with the most up to date regulation and guidance and promoting the highest standards in our services.

Originally from Buckinghamshire, Alistair has called south London home for several years now and enjoys getting out to explore the city. In his spare time, Alistair is a keen sportsman and enjoys making the most of the parks and open spaces London has to offer.

Rod Butcher Rod Butcher Profile picture

Rod Butcher


With a considerable and varied background in construction, Rod’s unique perspective provides him with an unsurpassed insight into all aspects of building pathology and defects.

Having decided on a change of direction a number of years ago, Rod completed the Diploma in Surveying Practise with the College of Estate Management allowing him to become a technical member of the RICS.

His specialities are the more involved Building and HomeBuyer Reports where exceptional expertise and an acute eye for detail really comes into its own and he is inevitably the first port-of-call for all second-opinions needed by surveyors for those less common defects discovered out and about.

Dedicated to producing the finest in-depth reports, Rod goes above and beyond with each case he is given in order to provide the highest level of customer satisfaction.

Rod lives in South Croydon with his wife and has four adult children. He works far too hard to maintain any regular hobbies, but still manages to find the time to support his beloved Chelsea.

Contact on 020 8642 2999
Daniel Grove Daniel Grove Profile picture

Daniel Grove


Daniel is a key part of Arnold & Baldwin’s specialist residential lease extension and freehold enfranchisement team, bringing his passion for customer care and unparalleled organisational skills to bare in everything he does.

He also undertakes RICS Red Book valuations for both private clients and lenders.

Having studied Construction Management at Brighton University, Daniel went on to forge a significant career as a residential agent, rising to the position of sales director for a local estate agency in Caterham.

During this time, Daniel developed a fantastic working relationship with Arnold and Baldwin and subsequently took the opportunity to further his career as a surveyor, joining the team early in 2015.

In May 2016, Daniel attained AssocRICS and Registered Valuer status.

Having grown up in Sutton, Daniel now lives in Whyteleafe with his wife and baby boy who was welcomed into the world in December 2016. In his spare time, he loves to travel, enjoys watching films, and playing sport including football, tennis, badminton and squash.

Nick Goldsmith Nick Goldsmith Profile picture

Nick Goldsmith


Nick joined the team in April 2018 and has promptly become the go-to guru for all things built.

With a first-rate building pathology knowledge, he specialises in residential Homebuyer and Building Surveys.

Having entered the property sector in 2007, Nick started out undertaking Energy Performance Certificate (EPC) assessments and cavity wall and loft surveys while in training with the Building Research Establishment (BRE).

He then went on to work as Lettings Manager for an independent agent in Surrey, achieving membership of the Association of Residential Letting Agents (ARLA) while developing and expanding a successful lettings department.

Not one to rest on his laurels, alongside Dad duties and full-time work, Nick went on to complete the qualification for Surveying and Valuation with the SAVA School of Surveying, achieving AssocRICS and Registered Valuer status.

At home in Tadworth, Nick’s spare time is devoted to his family and young daughter Penelope.

When he does have a moment, he enjoys playing snooker, squash and football.

Steven Goovaerts Steven Goovaerts Profile picture

Steven Goovaerts


Steven is a versatile member of the team, supporting fellow surveyors on a range of valuation and survey matters, both commercial and residential.

He has an MSc in Real Estate Management from the University of the West of England and is enrolled on the Assessment of Professional Competence (APC) with the RICS.

Steven joined Arnold & Baldwin in 2015, impressed by the integrity and calibre of the team having collaborated with the firm in his prior employment.

Previously, he specialised in recruitment for general practice surveyors and subsequently worked as a residential agent in Surrey, inspiring him to obtain professional status and pursue a path to become a Chartered Surveyor.

Responsible for research at Arnold & Baldwin, Steven produces the company’s Monthly Market Insight, providing a regular invaluable round up of the latest residential market data and industry news.

Steven is also Arnold & Baldwin’s in-house Party Wall surveyor, providing consultancy and statutory services on issues arising from the Party Wall etc. Act 1996.

In his spare time, when not studying for the APC, Steven keeps himself busy hiking the North Downs near his hometown of Redhill and enjoys skiing in the Alps.

Tiffany De Vries Profile picture Tiffany De Vries Fun Profile picture

Tiffany De Vries

Team leader & Client Co-ordinator

Tiffany joined Arnold & Baldwin in 2012 and soon established herself as the queen of bookings, using her impressive logistical capabilities and can do attitude to proactively and seamlessly find solutions to any client or in house issues that may arise.

In her unofficial position as Arnold & Baldwin’s very own ray of sunshine, Tiffany has a smile for everyone she encounters and thrives as the company’s social organiser, ensuring that no birthday, event or festive season goes without a bang.

Originally from South Africa, Tiffany’s CV boasts a varied employment background and is testament to the fact that she relishes a challenge and is always first to volunteer for learning a new skill.

A dab-hand with a spreadsheet, Tiffany is particularly adept at presenting any volume of complex data in an easily accessible and understandable way.

As a very active member of her church, Tiffany spends a lot of her free time helping with youth groups, crafting and generally being creative.

An avid watcher of most sports and a fan of theatre, she’ll often be found with a racket of some sort in her hand or settled in to a West End show, when other commitments allow.

Tom Pearson Tom Pearson Profile picture

Tom Pearson

Client Co-ordinator

Having joined Arnold & Baldwin in July 2014, Tom has not only established himself as a valuable member of the team, but also as a sage for all things technological.

Born and raised in Croydon, he brings local knowledge alongside an exceptionally analytical mind to provide excellent customer service and is able to turn his hand to any computer-based task with ease and efficiency.

Having received a degree in Environmental Geography from the University of York, Tom has a proclivity for interpreting and producing maps and site plans, which provide invaluable insight to clients and colleagues alike.

Tom also undertakes quality and audit checks on reports prior to release and, always happy to help, delivers a friendly and understanding approach to every phone call he receives.

As a keen runner, Tom regularly covers impressive distances in his spare time, and is a dab hand at playing the guitar.

He also enjoys watching the odd game of cricket (as long as England aren’t losing too horribly!).

Billy Liffen Billy Liffen Profile picture

Billy Liffen

Client Co-ordinator

Having joined Arnold & Baldwin in August 2017, Billy has swiftly become an integral part of the team and a first point of call for effectively resolving customer queries.

As affable as they come, he has a knack for explaining the ins and outs of the various surveys in a straightforward and accessible way.

With a background in all things people focussed, Billy previously worked as a co-ordinator and systems manager for a market research company, however, wanted a change of path which could provide progression and the opportunity to forge a solid career in the property industry.

Arnold & Baldwin stood out as offering a fantastic working environment with a friendly team.

In pursuit of his goals, Billy has recently enrolled with the SAVA School of Surveying and is working towards attaining AssocRICS status.

Billy lives in Merton and enjoys weekly football, going to the gym and is a bit of a movie and theatre buff.

He also enjoys sunbathing and running when the weather permits!

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4.7 Average rating on Google
Here's what our customers say


Professional, efficient surveyors. Get the job done in a timely manner, had our survey back within 5 days of inspection. All team members I spoke with (Tiffany and Billy) were really lovely. Highly recommend. :)


I have only just started working with Stephen and he has already demonstrated the high levels of customer attention and dedication that this company has. The first impression he has caused is such that made me write this review. I have no doubt that the continuous service will be of same level. Looking forward to working further with Stephen. Well done!

Steve Kenny

Lease extension - I found Daniel Grove very professional and had an excellent understanding of all aspects relating to this transaction. Advice was invaluable, and it was nice to come across someone who did exactly what they said they were going to do. Would not hesitate in recommending the firm and Daniel to anyone who has a lease to extend.

Petros Kyrkilis

Amazing job and fully professional treatment. The surveyor went above and beyond to check for everything, when he could have easily claim lack of access. In addition he was more than happy to answer questions over the phone and be there to explain the steps.

Lynn Wilson

Within 48 hours I received my detailed report from Joe Arnold which enabled me to see the property as it was and not through rose-tinted glasses! The report highlighted areas where money might need to be spent and provided guidance on questions for my solicitor - just what I needed. Overall, the survey enabled me to re-assess my offer and in this respect was invaluable. Thank you for a friendly and professional service.

Mark Roberts

100% choose this company. As first time buyers we had a mortgage valuation which said the house was fine. The Arnold & Baldwin survey found over £30,000 of problems. Holes in the roof with daylight visible, damp, woodworm, broken sash windows and poor electrics. This company helped us renegotiate and save a fortune.


Arnold & Baldwin came recommended and I’ve got to say they were brilliant - not just in identifying issues with the property I was looking at but in the way they kept me informed and up to date (ie picking up the phone instead of just posting / emailing communications with you). After dealing with estate agents for so long, it’s nice to have someone who is genuinely on your side.

Kamal Rahman

From my initial interaction with the firm I found them to be prompt, courteous and helpful. I received a detailed Homebuyers report within a week of instructing and was given the opportunity to talk it through with the attending surveyour. Overall excellent service all round, would certainly recommend this firm.

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