About
Arnold & Baldwin Chartered Surveyors

Protect your investment

Arnold & Baldwin’s vision is to protect your investment. Acquiring property is an exciting time and we aim to instil confidence by de-risking your property purchase. Our team of honest, approachable experts specialise in property surveys and valuations throughout London and the South East. The home buying process is often ranked as one of the most stressful transitions in life. Knowledge is power. Expert advice gives y ou confidence in your investment. We deliver expert knowledge with accuracy, care and diligence.

Working with over 200 lending institutions we understand the requirements of lenders and investors. As honest, approachable experts we also understand the requirements of an individual or family embarking on a home move. Big enough to matter, small enough to care. In one year we inspected over 6,500 properties, with a value in excess of £3.2bn. Protect your investment.

Rics Board Member – Rated outstanding

Joe Arnold sits on RICS Residential Survey & Valuation Professional Group providing the RICS with industry insights helping shape the future of the profession.

RICS is the globally renowned regulatory body for the property industry, incorporating Royal Charter, and ensuring confidence in the quality and ethics of professionals. All of our surveyors are accredited and registered associate or full members of the RICS.

Our brand values

We work with customers who share our core values

Honest

Honesty is paramount in our culture

Approachable

Improving communication and confidence with clients

Experts

De-risking investments resulting in confident decision making.

whether it's your building, property or home...

Our Award-winning experts will
protect your investment

Croydon business awards 2014
Croydon business awards 2013
FSB Surrey Business Awards 2014
South London Business Awards 2013
Croydon business awards 2016
Mortgage strategy awards 2017
British lending awards 2018

Technology and quality at our hearts

Our Managing Director is a member of RICS Residential Survey & Valuation Professional Group, advising RICS on current affairs and market conditions. This provides Arnold & Baldwin with access to the latest information from other industry leaders, helping to protect your investment.

Technology is evolving rapidly in our industry. We work closely with our tech partners to ensure their offering is robust. Our surveyors collect data on iPad’s and access portals whilst in the property you are acquiring. This gives access to historical land use maps, soil conditions, planning portals, we can even tell you mobile phone coverage and internet speeds if you like! Technology is here to assist our surveyors and reduce the time taken to report to you.

In our industry many surveyors are home based. At Arnold & Baldwin we have a central office where all surveyors are encouraged to congregate to share any complicated valuations or defects found onsite. Technology enables surveyors to communicate on-site sharing any complex issues via live video feeds. Our values of being honest, approachable experts encourages the team to communicate together.

Property market surveys and updates are available from a number of sources. They are not centralised in one location though. Our monthly company wide meetings are used as a forum for discussing technical issues, industry updates and market changes. We produce a snapshot of the leading industry market updates, along with any local issues arising. This ensures our surveyors are fully aware of all matters in your area.

Dream Home or Worst Nightmare?

Buying your new home can quickly become your worst nightmare. A home survey will help you realise your dream and help you buy with confidence. Find out more about the importance of a home survey here

The Importance of a Home Survey

Watch the Video

4.6 Average rating on Google
Here's what our customers say

CLARE MCSHANE

Professional, efficient surveyors. Get the job done in a timely manner, had our survey back within 5 days of inspection. All team members I spoke with (Tiffany and Billy) were really lovely. Highly recommend. :)

RICARDO OLIVEIRA

I have only just started working with Stephen and he has already demonstrated the high levels of customer attention and dedication that this company has. The first impression he has caused is such that made me write this review. I have no doubt that the continuous service will be of same level. Looking forward to working further with Stephen. Well done!

Steve Kenny

Lease extension - I found Daniel Grove very professional and had an excellent understanding of all aspects relating to this transaction. Advice was invaluable, and it was nice to come across someone who did exactly what they said they were going to do. Would not hesitate in recommending the firm and Daniel to anyone who has a lease to extend.

Petros Kyrkilis

Amazing job and fully professional treatment. The surveyor went above and beyond to check for everything, when he could have easily claim lack of access. In addition he was more than happy to answer questions over the phone and be there to explain the steps.

Lynn Wilson

Within 48 hours I received my detailed report from Joe Arnold which enabled me to see the property as it was and not through rose-tinted glasses! The report highlighted areas where money might need to be spent and provided guidance on questions for my solicitor - just what I needed. Overall, the survey enabled me to re-assess my offer and in this respect was invaluable. Thank you for a friendly and professional service.

Mark Roberts

100% choose this company. As first time buyers we had a mortgage valuation which said the house was fine. The Arnold & Baldwin survey found over £30,000 of problems. Holes in the roof with daylight visible, damp, woodworm, broken sash windows and poor electrics. This company helped us renegotiate and save a fortune.

Joebun

Arnold & Baldwin came recommended and I’ve got to say they were brilliant - not just in identifying issues with the property I was looking at but in the way they kept me informed and up to date (ie picking up the phone instead of just posting / emailing communications with you). After dealing with estate agents for so long, it’s nice to have someone who is genuinely on your side.

Kamal Rahman

From my initial interaction with the firm I found them to be prompt, courteous and helpful. I received a detailed Homebuyers report within a week of instructing and was given the opportunity to talk it through with the attending surveyour. Overall excellent service all round, would certainly recommend this firm.

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